Polar Ice Photobooth Privacy Policy

At Polar Ice Photobooth, we value your privacy and are committed to protecting your personal information. This policy outlines how we collect, use, and safeguard the data we gather from our website visitors and event guests.

Information We Collect

We collect only the information necessary to deliver our services and provide a seamless experience. This includes:

Names, emails, and phone numbers submitted through our website to generate service quotes
Contact details (email or phone number) used to deliver media files (e.g. photos, videos)
Phone numbers used with our facial recognition technology, where applicable
Any opt-in preferences for marketing communications

How We Use Your Information

We use your personal information solely to:

Respond to service inquiries and generate accurate quotes
Deliver event media (e.g. photos, videos) directly to you
Enable real-time sharing through our facial recognition platform (only when in use)
Communicate promotional content only if you have explicitly opted in

We do not share your personal information with third parties, except as required to operate our services (e.g. media sharing tools), and we never sell your data.

Your Privacy Choices

If you opt in to receive marketing communications from us, you can opt out at any time using the unsubscribe link provided or by contacting us directly.

Data Protection

We take reasonable steps to protect your information through secure systems and limited access protocols. Your data will not be retained longer than necessary.

Use of Artificial Intelligence
We may use artificial intelligence (“AI”) tools to generate stylized images based on photographs captured at events. These tools are used solely for creative image transformation and do not perform identity recognition, profiling, or automated decision-making.

AI Processing and Data Handling
Images may be processed using third-party AI providers, including Google Cloud (Gemini/Nano-based models), and stored using secure cloud infrastructure (including Amazon Web Services). Data is processed only for the purpose of delivering requested services.

No AI Training on User Data
We do not use event photos or personal data to train or improve AI models.

Data Retention
Event data, including images and contact information (if provided), is retained for up to 30 days and then deleted or anonymized unless otherwise agreed.

For questions about this policy or to request access or removal of your data, please contact us at smile@polaricephotobooth.com